Better Homes & Gardens Real Estate Metro Brokers: Cultivating Company Culture with a Digital Workplace

2 months to launch pilot

Better Homes & Gardens Real Estate Metro Brokers needed a mobile solution with collaborative capabilities and the ability to view and improve engagement. They also needed to update their academy and support software because their resources were disparate, costly, and hard to use.

Improving Agent Engagement with Konverse

The team launched MetroNet to be the go-to centralized platform for agents. The platform enables core agent communication, e-learning, event management, portal/intranet, document storage, and help desk in an all-in-one mobile platform. Not only were they able to simplify their tech stack with a more affordable solution, but they also were able to execute highly successful engagement strategies and build agent community within the app.

Keeping Teams Connected During COVID-19

Using Konverse, BHGRE Metro Brokers launched a company-wide broadcast video program called the Metro Challenge. Leadership covers market trends, shares new tools, and explores how to meet customers in times of uncertainty. With Konverse video hosting and Discussion Rooms, the business features guest speakers, recognizes agent success, and shares strategies to win business. With the help of the Konverse platform, BHGRE Metro Brokers is building a closer community.

“Our goal is to motivate our agents, of course, but most importantly, we want to build community. Konverse has been incredible for our company culture.”

– Craig McClelland, Vice President and COO, Better Homes & Gardens Real Estate Metro Brokers

Industry: Real Estate
Size: 3,000+ agents

Key Features:

  • Discussion Rooms
  • Video
  • Knowledge Management
  • Help Desk