Employee Hub

Service desk

Konverse provides a robust help desk ticketing system that supports both your internal team as with ease.

Simplify support

Create an intuitive, single point of support for your deskless workers where they can get the help they need — anytime, anywhere.

Manage workflow

Konverse’s custom forms help you create the perfect workflow, from request to assignment to close, so issues get resolved faster and more accurately.

Track performance

Track your team’s performance in real time or historically with key dashboard metrics like ticket topic, average response time, average close time, and more.

Event management

Simplify event coordination and admin tasks with notification features and helpful attendee management tools.

RSVP and notification management

As soon as a user RSVPs “attending” to an event, they’ll receive a mobile and email notification confirming their response. They’ll also get notified anytime the event is edited or canceled, as well as 48 hours before it starts.

Attendee management

Konverse’s Attendee Management Tool allows admins to see each attendee’s RSVP status, make updates or changes to that status, and check in attendees as they arrive. It also lets you measure your event’s success with a quick export of event metrics.

Knowledge base

Create and share documents and videos easily on Konverse’s secure platform, keeping employees in the loop no matter where they’re working.

Distribute key information

Konverse helps you skip the normal top-down cascade of information and puts it directly into the hands of the people who need it most.

Organize efficiently

With Konverse’s rooms and folders, employees have a simple, organized structure to help them find key documents and information.

Make content searchable

Move content away from paper or static intranets into a searchable archive to help employees find what they need quickly.

Deskless employee training

Onboard your employees quickly and effectively from anywhere with interactive training content and real-time progress tracking.

Create lessons

Design a training plan that employees can complete step by step. For each task, you can generate and upload files, videos, or photos to help new hires learn the ropes.

Organize lessons

Why overload employees with information irrelevant to their role? With Konverse, assign “rooms” for training materials so employees only see the lessons relevant to them.

Schedule trainings and events

Schedule in-person trainings and other events in live event rooms that integrate with Google, Outlook, and iCalendar. Konverse automatically manages event capacity and cancellations and keeps track of attendee responses.

Offer help

Don’t leave employees wondering where to ask for help. Direct questions automatically to the appropriate contact so they can quickly get the answers they need.

Measure progress

See onboarding progress stats at a glance, thanks to real-time dashboards that keep track of employees’ completed courses and training objectives.

SCORM support

Using Konverse, you can build learning materials compatible with SCORM. Quickly and easily create courses, quizzes, and assessment modules.

Universal smart search

Find just what you’re looking for with one simple search within Konverse: emails, discussion room chats, documents, and more.

Have Questions?

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