Service desk

Konverse provides a robust help desk ticketing system that supports both your internal team as well as external clients, vendors, and partners.

Simplify support

Create an intuitive, single point of support for your deskless workers where they can get the help they need — anytime, anywhere.

Manage workflow

Konverse’s custom forms help you create the perfect workflow, from request to assignment to close, so issues get resolved faster and more accurately.

Track performance

Track your team’s performance in real time or historically with key dashboard metrics like ticket topic, average response time, average close time, and more.