Unite your agents with an app that does it all. Konverse offers the tools you need for communication, training, task management, event scheduling, customer support, analytics, and much more. Incorporate your existing tools and build out new features with ease with Konverse’s all-in-one platform.
Agents and staff are using email or multiple apps for communication, scheduling, training, task management, and more. Email is inefficient and noisy while juggling a host of other solutions is expensive and causes agents to lose productivity as they switch between them.
Save money and time with Konverse, a single app that does it all. Designed to seamlessly deliver everything an agent needs in one place, Konverse integrates with other app solutions to make all your work processes ultra-efficient.
Keep your agents informed and engaged with Konverse’s robust set of communication tools.
Don’t miss a beat just because you’re on mobile. Communicate directly to the devices your deskless employees carry so they can stay up to date from anywhere. Push notifications are game changes for app adoption, too!
Keep the lines of communication open with discussion rooms. Give accolades, get feedback, adn resolve issues in private or public rooms.
Get an immiediate snapshot of employee engagement with real time dashboards. Track who’s reading content, project progress, and upcoming deadlines.
Encourage your workforce to collaborate! By allowing agents to share their expertise, best practices, and resources via crowdsourcing, they’ll elevate the whole team.
Coworkers not yet on Konverse can reply directly to email transcipts that post to Knoverse, so regardless of where communication happensm, you can always find it in the Konverse app.
Onboard your agents quickly and effectively from anywhere with interactive training content and real-time progress tracking.
Simplify events coordination and admin tasks with notification features and helpful attendee management tools.
Konverse provides a robust help desk ticketing system that supports both your internal team as well as external clients, vendors, and partners.